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Administration

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1. Where do foreclosure notices need to be sent?
2. How do I obtain records?
3. How do I access the lake with my boat?
4. What are the leash laws?
5. Who are my aldermen?
6. How do I obtain liquor license?

Blackboard Connect (Connect-Cty)

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1. What is the Connect-CTY service?
2. How does the service work?
3. What types of messages will be sent using the service?
4. Does the Connect-CTY service replace other systems that have been used to provide time-sensitive information to residents?
5. Is my telephone number included in the notification database?
6. May I use a cell phone as my notification database listing?
7. What precautions are being taken to protect personal information?
8. Will the Connect-CTY service work if I have a call screening system on my phone?
9. If I have provided more than one phone number, when will they be called?
10. My primary phone or my second listing is a cell phone with a non-local area code. Will the Connect-CTY service call numbers outside the area?
11. How does the Connect-CTY system respond to busy signals or no-answer situations?
12. I was not able to listen to the entire call. Is there a way to repeat the message?
13. I answer the phone but the “Hello” message repeats. It then hangs up,
14. Who can I talk to about questions concerning the Connect-Cty service that do not relate to the sign-up portal?

Building & Zoning

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1. What permits can be issued right away?
2. Do I need a fence around my pool?
3. How do I schedule an inspection?
4. Can I expand my driveway?
5. When can I put my garbage at the curb for pick up?

Finance

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1. What is the Village’s property tax rate?
2. Whom do I contact regarding my property tax bill?
3. When is my water / sewer bill due?

Fire

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1. What are the open burning rules for Lake Zurich?
2. What are the open burning rules for the Lake Zurich Rural Fire Protection District?
3. Why does the fire engine respond to ambulance calls along with an ambulance?
4. Why does the Lake Zurich Fire Rescue Department respond as they do?
5. Are firefighter jobs currently available in Lake Zurich?
6. Do you offer CPR classes?
7. Where is the Fire Station located?
8. How do I schedule a Fire Station Tour or a Fire crew and vehicle visit to a Block Party?
9. Where can I get a Knox Box for my business?
10. Where can I get a copy of an EMS/Medical Report?
11. How do I dispose of Home Medical Waste?
12. What is the danger of Carbon Monoxide?
13. What is ICE - In Case of Emergency?
14. Can I get a Car Safety Seat inspection at the Fire Department?

Home

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1. How do I apply for a building permit?
2. How do I obtain records?
3. Who is responsible/How can I report a pothole?
4. How do I make a suggestion?
5. Can I burn leaves in the Village of Lake Zurich?
6. Questions On CFL Bulb Cleanup
7. What is being done about Mosquitoes?

Parks & Recreation

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1. What can you tell me about Online Registration?
2. Can non-residents register for programs/classes with the Park & Rec Dept?
3. Is there a public boat launch?
4. What are the Fishing Regulations for Lake Zurich?
5. Do you have a pool or fitness center?

Police

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1. What is Curfew?
2. What are overnight parking restrictions?
3. Where can I find forms related to the Police Department?
4. How do I obtain a copy of a police report?
5. Where can I pay a parking ticket?
6. What types of animals calls will the Police Department respond to?
7. Trick or Treat hours

Public Works

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1. My water is discolored (brownish/yellow)?
2. When does yard, landscape waste pick-up start?
3. Who is responsible/How can I report a pothole?
4. Who is responsible for drainage related issues?
5. When is leaf pick-up?
6. What if I have questions about the wetlands on my property or within Lake Zurich?
7. Where is the Engineering Division located?

Village Clerk

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1. How do I obtain records?
2. Where can I register to vote?
3. When is the next election?
4. When is the next local election?